REPAIR SERVICES

PC REPAIR

Many people do not know that computers need maintenance. As we take our car for inspection, oil change, just as our computer needs continuous maintenance. Because fans work in the machine, so it collects dust inside, which can cause various errors, and slow down the performance of your computer.

It's worth reviewing the software on a regular basis, because Windows keeps slowing down as you use the computer. Inadequate or insufficient sized or missing components may also cause a slowdown, an error message, or a system shutdown operation can be experienced.

These are quite normal phenomena, and if you cannot withstand the slowdown, give us a call!

Our goal is to find the most convenient and economical solution for your computer problem. You do not have to disassemble your computer, we will solve everything for you, as fast as possible.

Our PC service keeps basic parts in stock, so if you need something that we do not have, then we will source it for you.

FAULT DIAGNOSTICS

| Troubleshooting, Data Recovery

Does Windows want to format a memory card or external hard drive? Does the Hard Disk Crash? You do not see the bios? Did all your data disappear? Can you not open your files? If trouble has already happened, you do not have to be despondent. There is a solution!
We can retrieve your data in countless ways, but we can only say it after testing so there is no guarantees but we will do our best. Ask for professional help!
 
| Data Backup

For data security, it is a basic rule that the best and least costly solution is defence, that is, at the specified intervals of backup. If your computer suddenly crashed, would your data already be backed-up?
You can safely save your data in a variety of ways: DVD, external hard drive, pen drive, etc...
If you need help, contact us!
 
| Software maintenance

Software may need maintenance when the computer is slowing down. This can be caused by too many programs, but also because the installed programs are not configured correctly.
Do you often see annoying error messages on your PC?
There are several programs on your computer or notebook you do not need?
In many cases, the computer's slowness is caused by incorrectly installed or unnecessarily installed programs. Properly configuring these applications or removing unnecessary ones can greatly facilitate correct and quicker operation.
It is also important to keep the programs on your computer up-to-date, fresh, as software developers are continuously upgrading newer programs, additions, and bug fixes.
Prevent unnecessary computer repair and maintenance of your software using our computer service.
 
| Computer maintenance, cleaning

When was the last time your computer went through a comprehensive internal cleaning? You cannot imagine the amount of dust accumulating in the components. Like any investment, your computer needs constant care and maintenance.
Due to thorough maintenance, errors can be prevented and repair costs can be saved.
It often happens that the power supply deteriorates due to the amount of dust deposited, as dust reduces heat transfer and air flow because it partially blocks the air outlet. Part of the dust may be conductive and flammable! The contamination of other parts of the computer also causes serious problems. Inadequate cooling causes overheating that may result in incorrect operation or failure of each component. Using an unstable overheated computer is running a risk of complete system wide failure and shut down.
If no cleaning has been carried out for more than 12 months, it is time to consult with our service for maintenance!

REMOTE ASSISTANCE

It may have happened to you that you got your new laptop, computer or printer, and when you got home, you realise that Windows is not installed ... the printer's USB cable is not included, so it's not in the printer box ... or after turning on your laptop, it is asking questions you do not know about... or you bought a new component for your PC, and you don’t know how to install it, or there is an insertion or configuration problem...

We are ready to provide remote assistance. Together we solve almost everything!

In case of a software problem with your computer / laptop, you do not have to bring the device into our service. In many cases, we can remotely solve minor setup problems. For example, if mail does not work, does not load a program, the look of a program has changed, does not load a website properly, does not print, cannot log in somewhere, etc.

Remote Assistance means that with your consent we can log in through the Internet into your computer / laptop, we see the same picture as you, we can use the keyboard and mouse. We are not in the background, you see everything on the screen what we are doing with your computer / laptop.

There are five things we need to remotely log into your computer / laptop, without which we cannot help remotely:
  1. Turn on your computer / laptop. (If it cannot be turned on or Windows will not start, it cannot be resolved remotely).
  2. Make a working internet connection. (If there is no network or internet, then we cannot login and such problems cannot be remotely resolved).
  3. You must install the Remote Access Program (TW) on your computer. You only have to do this once, after you just have to start it with the icon on your desktop (TW)
  4. Start the Remote Assistance program (TW).
  5. Our service must enter your unique ID number and password (TW).
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